We are looking for someone who demonstrates : Intense collaboration Passionate customer focus Thoughtful, fast, disciplined execution Tenacious commitment to continuous improvement Relentless drive to win Here is a glimpse of what you’ll do : Provide Functional support for BAAN ERP Logistics Application for Global Flextronics.
Understand user requirements to fix ERP Logistics issues and provide comprehensive documentation for users to understand the problem and the corrective actions taken.
Address incidents to analyze the root cause through the Problem Management process and define improvement actions. Work closely with the incident managers.
Process improvement, errors / bugs identification and fixing. Close interact with development & solution teams to provide system bug fixes and enhancements specifications.
And testing of new solutions. Train team members and attend training sessions. Constant enrichment of the support knowledge base by submitting support articles to help leverage support across team members.
Actively work to extend system & process know how. Implementation of Baan ERP modules and participate in handover activities from Implementation Team into Global Support Team.
This position requires an individual that is a team player. The successful candidate is required to be detail oriented, communicative and must have prior problem management experience and prioritize issues and resolving the issues within the stipulated time and closing the case.
This is a 24 x 5 environment and the position are one that requires a self-starter who is highly motivated with new challenges.
The successful candidate must be dynamic, flexible, have excellent verbal and written skills. Here is some of what you’ll need (required) : Bachelor’s degree : Industrial Engineer, Computer Science degree.
In case of Computer Science Degree, functional knowledge on Warehousing, Supply Chain, Planning or Manufacturing Processes is required English spoken is mandatory Good understanding of logistics business process, such Order Management, Warehousing, Supply Chain, Planning and Manufacturing.
2+ years’ experience in Baan Logistics or any other ERP such as SAP, Oracle, JD Edwards, etc. Ability to work closely with the team members and customers.
Customer handling and escalation handling. Excellent spoken and written communication skills. Strong Interpersonal and organizational skill.
Here are a few examples of what you’ll get for the great work you provide : Pantry vouchers Saving Fund Christmas bonus Holiday bonus Medical Insurance Life Insurance