Sr Advanced Analytics Specialist, Services Insights, WW Services The Global HR Services center of excellence provides operational and support services for Microsoft HR programs, with primary areas of focus being customer support services, core HR operations (HR data administration, onboarding, leave administration, staffing, learning & development, etc.
business process optimization, HR online solutions, and project management. The success of the HR Operations organization is critical to the overall effectiveness of HR and our ability to ensure consistent employee and manager experiences companywide.
The success of the HR Services organization is critical to the overall effectiveness of HR and our ability to ensure consistent employee and manager experiences in the subsidiaries.
Workshop Management Specialist, Business Excellence & Ops, Microsoft Services The HR Services Manager of Offboarding is an integral member of the HR Services organization and plays a key role in the delivery of high-
quality HR Services to business, managers and employees, as well as to the HR Community. This role will be responsible for delivering high-
quality execution of core HR Processes and Data Management operations (SAP / EmployeeCentral and other company tools) and driving an agenda of continuous improvement with Senior HR Services Managers.
Workshop Management Specialist, Business Excellence & Ops, Microsoft Services This role requires thorough knowledge of end to end Offboarding and Terminations process in Americas Region including Canada, US and LATAM, HR data management practices, ability to monitor and control for quality and standard controls (e.
g. SOX), perform trend analysis and basic data diagnostics, and capacity utilization management for the team. The HR Services Offboarding Manager is accountable for maintaining process documentation or knowledge base content for Americas Region, manage improvement initiatives, and deliver services within agreed SLA’s and Customer Satisfaction scores.
HR Services Manager will also focus on capability building, developing highly engaged and high performing team and provide continuous learning and development opportunity to the team.
To be successful in this role, the individual in this position will need to excel at : interpersonal skills, stakeholder engagement, excellent communication and team building skills, high level of attention to detail, passionate about continuous improvement approach, Responsive and live and lead by example by demonstrating Microsoft values and behaviors.
Director, Governance & Operations, Services Insights, WW Services
Director, Business Analytics & Insights, Services Insights, Microsoft Services
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