Business Process Coordinator
Guadalajara, Jalisco., México
hace 5 días

Why Kueski

Kueski is a technology company that provides digital financial services to the underserved in Mexico.

The company uses advanced artificial intelligence and machine learning tools to conveniently

evaluate creditworthiness and disperse loans in a matter of seconds. The company is working to close

the access to credit gap by creating a digital financial ecosystem in a country where a large part of

the population does not have access to safe solutions that allow them to create a healthy credit


Kueski is a startup with a presence in Silicon Valley and Guadalajara. Our investors : CrunchFund,

Core Ventures Group, Sobrato, and Ariel Poler are between the best in the World having invested in

companies such as Uber, Pinterest, FourSquare, Airbnb, and Square.

Benefits and Perks : Stock Options.

Stock Options.

Major medical insurance & Flexible work time, including working from home.

10 days of vacations. You decide when to take vacations. Hard work deserves a good rest.

Breakfast, lunch, snacks food 24 hours.

Nap room. (For those moments of nap time).

Developer-creative oriented workspace.

Pantry Vouchers

30 day Christmas Bonus.

No dress code but PLEASE, come dressed!.

Objective :

This role will be responsible for leading the business process development in the organization. This means designing, modeling, implementing, monitoring and ensuring continuous improvement of our key processes.

These improvements will increase benefit realization, value creation, and the achievement of results and outcomes.

This role is also responsible of generating documentation of existing processes and improvements, forecast expected results of process changes, analyze implemented changes and make further adjustments to workflows.

Why you :

Requirements of the position :

  • Advanced English
  • Bachelor’s Degree in industrial Engineering or equivalent.
  • Minimum 5 years’ experience working in business process positions, writing / formulating policy and procedure documentation.
  • Demonstrated experience in the development of policy, procedure, and forms documentation.
  • Formal Business Process certification and expertise using recognized methodologies.
  • Responsibilities.

  • Provide leadership to the business partners, providing direction and guidance in terms of business process implementation and improvement.
  • Lead the development of the business process modeling from Macro-processes down to sub-processes.
  • Ensure the business strategy is designed into the business processes.
  • Be an evangelist on the importance of process improvements to escale up the company.
  • Lead and implement the BCP of the company.
  • Coordinate with cross-functional teams to build the company business processes.
  • Facilitate process workshops in order to gather the input from the business on the business processes and roles and responsibilities.
  • Document the business requirements, business process maps and definitions, and review the associated procedures and practices and perform cross functional reviews

  • Maintain and provide a framework for transformation and for continuous improvement plans on processes.
  • Develop and manage effective working relationships with business partners.
  • Develop and ensure adherence to business process reviews and approval procedures.
  • Work with the BDI team to align KPIs with the designed processes.
  • Interview subject matter experts, observe work processes, and collaborate with business leaders and staff to research and analyze information required for the development or update of procedures and forms documentation.
  • Support continuous improvement by providing a feedback system for improvements to business processes and periodic review by the business owners
  • You will need to be successful :

  • Strong understanding of the strategic role of the business process in enabling the company to achieve its business goals.
  • Good business process acumen.
  • Ability to inspire others and the desire to be seen as a trusted advisor.
  • Build Strong relationships with business partners.
  • Ability to negotiate with different stakeholders and build consensus.
  • Always looking for continuous improvement
  • Location :

    Remote / Guadalajara, Jalisco

    International / National relocation covered by Kueski.

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