Field Sales Supervisor - V
Citigroup Inc
Chihuahua, Chihuahua, México
hace 6 días
source : JobLeads

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The Field Sales Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team.

The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities :

Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance

Track incoming data, including submissions, logins, booking, and disbursal numbers to ensure overall targets are being met

Acquire new clients through tele-caller supported outbound calling and micromarketing activities

Complete client handling beginning with sourcing and serve as the first point of contact for any client concerns or questions

Analyze client interests, problems, and potential need for new products and services

Conduct client, vendor, and channel meetings 50% of the time and perform revenue optimization activities

Receive training and assistance for team members including sales executives and tele-callers

Organize marketing activities to get new sources of lead generation and new business

Conduct first level risk analysis to understand fitment with Citi’s policies

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications :

0-2 years of relevant experience

Experience in the financial sector and sales preferred

Working knowledge of related financial regulations and mortgage transaction structure

General understanding of regulatory compliance, guidelines and regulations

Consistently demonstrates clear and concise written and verbal communication

Effective problem-solving and negotiation skills

Ability to communication across various teams

Education :

Bachelor’s degree / University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones Principales del puesto

Gestionar los equipos de fuerza de ventas para la promoción de productos y servicios financieros; establecer relaciones de trabajo estratégico con las sucursales Citibanamex, empresas y clientes para el logro de los objetivos comerciales, definir y ejecutar estrategias comerciales de acuerdo a las necesidades del negocio.

Formación Académica

Deseable Licenciatura / Áreas Económicas, Administrativas y Sociales e Ingenierías

Necesario Bachillerato concluido comprobable

Experiencia (en años)

Necesarios5 años de experiencia gestionando Fuerzas de Ventas y promoción de productos financieros.

Conocimientos Técnicos

Conocimientos generales en procesos de ventas, gestión de equipos de trabajo, análisis y prospección de nuevos mercados, manejo de paquetería office.

Necesario manejo de tecnología digital (Tablet, Smartphone, lectores biométricos)

Habilidades

Trabajo bajo presión

Manejo efectivo de conflictos

Competencias

Desarrolla a Nuestra Gente

Impulsa Valor a los Clientes

Genera Progreso

Vive nuestros Valores

Entrega Resultados

Gestionar los equipos de fuerza de ventas para la promoción de productos y servicios financieros; establecer relaciones de trabajo estratégico con las sucursales Citibanamex, empresas y clientes para el logro de los objetivos comerciales, definir y ejecutar estrategias comerciales de acuerdo a las necesidades del negocio

Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - MX

Time Type : Full time

Citi is an equal opportunity and affirmative action employer.

Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities.

If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity CLICK HERE .

To view the "EEO is the Law" poster CLICK HERE . To view the EEO is the Law Supplement CLICK HERE .

To view the EEO Policy Statement CLICK HERE .

To view the Pay Transparency Posting CLICK HERE .

2020 Citigroup Inc. Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities.

If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi .

View the "EEO is the Law" poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting .

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