Pre-Sales Support Specialist
ABB
Apodaca, Nuevo Leon, Mexico
hace 5 días

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

Support the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

Your responsibilities

  • Sales support. Supports the local Sales organization / customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
  • Provides technical support during the technical meeting, product presentations and negotiations and offers product / solution / service related training.

  • Offer preparation. Prepares / supports preparation of technical / commercial offers based on customer specification requirements, Local Business Unit / feeder factory indications and Sales organization directives.
  • Participates in the kick off meeting organized by the project team.

  • Cost definition. Defines cost for the proposed solution and communicates to Sales organization.
  • Risk review. Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment.
  • Competitive analysis. Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization.
  • Lost proposals. Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales / Local Business Unit to obtain better future results.
  • Your background

  • BA / BS Engineering or equivalent experience required.
  • English Advanced is a must.
  • At least 3 years of experience.
  • Experience supporting local sales organizations or customer relations.
  • Proficient in Microsoft office; technical aptitude.
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