Transition & Implementation Agent, MEX
Expeditors
Mexico City, MX
hace 1 día
source : DirectEmployers Association

We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents.

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

Expeditors is headquartered in Seattle, Washington. Transition & Implementation Agent The Transition & Implementation Agent is responsible for planning and managing a successful customer transition from the award of business through the daily execution of branch operations.

The T&I agent will organize and manage the day-to-day activities of implementing new business with in the Expeditors Network.

This is accomplished by defining the scope and complexity of the business to be transitioned. The T&I agent will interact with cross-functional teams comprised of customer, local operation, analysts, Product and IS (support / development) personnel.

Communication is required in many forms : email, project management tools and conference calls. Major Duties & Responsibilities + Define business awarded.

  • Develop a transition timeline for both business and systems. + Monitor T&I Request Site (Sharepoint) tool and use it as a dashboard to monitor current transitions being developed.
  • Communicate customer's requirements to Product and T&I management. + Document and implement agreed upon procedures. + Manage transition resources, scope, schedule and quality.
  • Point of contact for customer, sales, management and operations. + Facilitate the resolution of open issues and minimize risk.
  • Communicate project status to transition team, sponsors and Branch operations. + With the support of the T&I / Product Manager or LAM, successfully close a transition.
  • Required Knowledge & Experience + Desired : 1 year in transportation / logistics field or on project management related areas.

  • College degree preferred. + English : Mandatory, minimum 75%. + Strong understanding of supply chain solutions. + Ability to document business process flows.
  • Outstanding communication skills including written and presentation. + Leadership skills including facilitation, motivation, negotiation and team-building.
  • Organizational skills. + Problem solving / analytical skills. + Interpersonal skills to foster collaboration among team members and customer.
  • Ability to manage multiple tasks and projects. Expeditors offers excellent benefits + Employee Stock Purchase Plan + Training and Personnel Development Program
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