Desktop Engineer - ReynosaQualification : Bachelor's in Science / Commerce / Engineering or equivalentExperience Experience in providing IT support in corporate offices and remote sites Experience in End User PC environment and Mobile devices -
troubleshooting Experience in peripherals management (MFDs, Printers, Scanner, handheld equipment, Data entry terminals, AV equipment, Telephony equipment), Experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms Experience in providing Data center / Server room hands and feet Experience in site asset management (hardware and software assets) Desirable experience in Image Management, Application Packaging, Patch Management and Software distribution (SCCM) is preferredUnderstanding of IT Service Management process (preferably using Service Now Tool)QualificationsTechnical SkillsSNoPrimary SkillProficiency Level *Rqrd.
Dsrd.1Airwatch AdministrationNARequired* Proficiency LegendsProficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
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