Bilingual Customer Service
Mitchell Plastics
Querétaro, Mexico
hace 6 días

Description of Position

We are looking for a Bilingual Customer Service for the Automotive Industry (Manufacture of automotive interior plastic parts).

Mitchell Plastics is a leading full service tier one supplier of automotive interior mechanisms and decorative components.

From concept through to production our passion drives our innovation.

Mitchell Plastics is in search of talent.

Duties & Responsibilities

  • Update and monitoring of customer demand based on the issuance of releases or purchase orders.
  • Requirements Variations Analysis
  • Terminology and structure of demands (releases and purchase orders) issued by the customer
  • Review and control of FG shipments.
  • Production Planning / logistics
  • Customer Account management bases
  • Advanced Microsoft Office
  • Customer service and quality Oriented
  • Customer shipping windows planning
  • Receive, update customers PO’s in ERP under the established procedures
  • Inventory control
  • Negotiating promise dates for customer requirements and recovery plans preparation / presentation for internal approval
  • Minimum Requirements

  • Experience with MRP / ERP Systems, preferred PLEX or SAP
  • Experience : 3 - 5 years in a similar position (customer service)
  • Experience in Portal Management Toyota and others.
  • Advanced English
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