Consulting Service Engineer - Collaboration - Mexico City
Cisco Systems, Inc
Mexico City, Mexico
hace 9 horas

What you will do :

Who will you work with : Global Delivery Centers (GDC) provides flexible and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams.

GDC’s highly technical global resources support customer engagements in all theaters acting as a seamless delivery partner to AS practice and theater teams The Team GDCs are located in strategic regions around the globe -

Bangalore, Dalian, Mexico City, Krakow and Raleigh (RTP) - enabling a more consistent and relevant customer experience across barriers of time zone, language and local regulations.

They are looking for high skilled engineers to work across all cisco architectures like Borderless networks, Collaboration, Datacenter / Virtualization, Mobility, Video, NGN & OSS Who you are : Requires BS / BE / BTech degree or equivalent 5-

10 yearsof related experience in IT industry. CCNP Voice skill level required. 5+ years of experience in Cisco Voice technologies Call Manager (CUCM) , Contact Center Enterprise (CME / CUE), Unity Connection, Unified Presence, SME, IOS GW & GK configurations IP Telephony protocols like SIP, H323, MGCP, RTP, RTCP, VXML, and different Codecs.

Knowledge in the following areas : Call Control, Multimedia Contact Centers, Call Scripts, and IVR Scripts. Strong understanding of Enterprise Network / Data Center Solutions, IP networking, Switching and routing Planning and design experience include working directly with the customer, account teams and business units to build Customer Requirements Documents (CRDs) and high level designs (HLDs).

Demonstrated experience working with minimal direct supervision Desired Skills CCIE Voice or Collaboration desired. Deep expertise in two or more technology domains (Unified communication, data center, applications / middleware.

Fluency in network technologies Fluency in soundness disciplines (availability, security, etc.) and operational disciplines (systems management, change management, etc.

Proven track record in an industry or horizontal solution area. Ability to solve problems with innovative ideas. Assume complete ownership with regards to the engagement with client and stakeholders

Who you are : Why Cisco

Why Cisco

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