Provide recommendations for business process improvements
Utilize tools, processes and best practices for troubleshooting and testing
Detalles del cliente
American company in the general building materials industry
Descripción de la vacante
The main responsibilities are :
Provide recommendations for business process improvements and to address and resolve business issues for local business groups
Adhere to team standards with regards to research, documentation, business processes and applications testing and support
Utilize tools, processes and best practices for troubleshooting and testing. Assist in mentoring other Support Team members
Train users to use Oracle eBusiness Suite
Support and assist in the implementation and testing of Oracle eBusiness Suite modules and functionality.
Participate in the design, testing and implementation of IT projects
Perform post implementation support services in response to user incidents
Contribute to the design and implementation of business functions that improve management and decrease administrative tasks
Assist in the development of manuals and instructions about the systems, applications and programs.
Adhere to governance processes
Plan and organize tasks, report progress
Work within the team to insure projects are completed on time, within budget and use the appropriate resources.
Conduct training courses for the support and business teams
Develop relationships with business personnel who can champion the applications and assist other users and IT team members in training
Verify and perform impact analysis for application changes
Perfil del candidato
Bachelor's degree in Information Technology or related field. Posses advanced English skills. At least 2-3 years in similar position.
Possess a high level of knowledge related to the ERP installed in each country. (e.g. Oracle eBusiness Suite 11 or 12). Possess a high level of expertise in regards support tools and processes including those for the Oracle ERP Application.
Solid experience with PL / SQL
Oferta de empleo
Competitive salary and company perks