The Program Manager is responsible for acting as liaison between the production and the customer to ensure that required information for APQP (Advanced Product Quality Planning), timing, specifications and cost are met.
Sales and Account Management : Additional responsibilities include, providing timely and accurate progress reports on programs, preparing quotation estimates, tracking costs on engineering changes, repairs, warranty and communicate this information to the appropriate teams.
Marketing : The individuals must take a pro-active role in working with both established and potential customers in order to promote Tycos with the objective of increasing sales.
Continuous Improvement : Working with customers, team leaders, engineering, and build teams to continuously improve the way Tycos manufactures molds and to provide superior customer service is a fundamental aspect of the Program Manager’s role.
This position is based in Mexico
Work closely with our Magna Exteriors customer accounts in Mexico to gather pertinent RFQ information for all new tooling projects to be passed on to estimating as per ISO work instructions
Manage new internal tool builds as well as those built by our strategic partners in tooling to ensure the best value tooling that will yield the highest part quality with the lowest cost of ownership (The Global Tooling Strategy)
Use NX CAD software to interrogate tool / part models to define scope of engineering changes / repairs on both new and existing tooling projects
Develop engineering change and repair estimates as per ISO work instructions that include detailed breakdowns of work to be performed
Support new programs by attending product development meetings at customer facilities to ensure tooling is considered with respect to timing, product design and cost
Work closely with advanced feasibility designers to provide timely and accurate part / tooling feasibility feedback during the early stages of part development
Provide regular future sales forecast updates to assist in the upfront capacity planning process
Maintain new tool job summary spread sheets for each tool build project to track all commercial activity status
Review all purchase orders for new tool and engineering change projects to ensure all aspects of the purchase orders (price, payment terms / dates etc.
are in line with all quotations prior to purchase order acceptance
Attend new tool trials documenting all details of any tooling related deficiencies as per ISO work instructions
Provide complete new tool kickoff information to design group as per ISO work instructions
Facilitate various customer reviews for new tooling projects ensuring that all proper approvals are in place at the various stages of development
Facilitate engineering change, warranty and repair meetings with production and / or our strategic partners in tooling as per ISO to ensure clear scope of work to be performed is clearly defined
Ensure any changes to customer specifications or processes that would affect their tooling, are communicated back to the appropriate personnel at Tycos
Must be able to provide timely and accurate progress reports on programs as requested by customers
Assist in improving our program management systems and processes
Must be able to travel for investigational or training purposes
Perform all job functions in a safe and healthful manner, abide by all health, safety and environmental rules and regulations, promote safety in the workplace
Report all accidents / incidents and unsafe conditions / behaviour
Adhere to applicable quality systems and Support the total Tycos Management System (MAFACT, WCM, ISO-9001)
Adhere to and promote the Magna Employee Charter; work within the rules, regulations and guidelines of the Tycos Employee Handbook and follow all Tycos instructions, policies and procedures
Participate in and support Continuous Improvement and WCM initiatives
Maintain work area in accordance with the principles of 5S and operate daily within these standards; Ensure work area is kept neat and organized
Perform other duties as required