Who we are :
Steelcase was founded as an office furniture maker, and we've evolved into the global leader in workplace solutions. We apply our insights to the intersection of space, technology, and furniture, helping individuals and teams in leading companies around the world to have a better day at work.
We pursue innovation, strive for sustainability and develop insights in every part of our business. Social responsibility, diversity and inclusion and wellbeing are also major areas of focus for us.
As an intern, you will be doing :
Responsible for the accurate and timely administration of all order product, sample and mock-up entries (excluding major programs.)
Ensure accuracy of order specification and pricing information.
Process sample requests.
Manage order and send non-orders, sample, update back requests to appropriate support personnel.
Manage order folders.
Work with internal customers to determine order status and disposition.
Review, investigate and resolve order accuracy / discrepancies / past due open orders.
Complete various projects and reports as requested by Area Support Manager or Manager, Customer Experience.
Skills / Abilities
Ability to effectively communicate in a professional manner with internal and external customers.
Demonstrated knowledge of Microsoft Office and highly desired CRM software
Ability to work in minimally supervised situations and ability to handle non-standard events.
Ability to effectively analyze and interpret order requests to ensure accuracy of order entry
Strong interpersonal skills.
Ability to make decisions quickly and accurately with no direct supervision.
Ability to effectively organize workload to accomplish assigned tasks in a timely and accurate manner.
Ability to recognize problems and act on them.
Ability to work with and understand multiple computer systems and support systems.
Proficient in the use of basic technology programs such as Word, Excel and Outlook.
Strong organizational skills with high level of attention to detail.
Ability to solve problems through cross-functional integration.
Advanced written and oral english (80% or above)
Bachelor degree in process, 7th semester and ahead.