Systems Engineer II
Fortinet, Inc.
Mexico City, Mexico
hace 11 días

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Organization Overview Fortinet (NASDAQ : FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe.

The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure.

They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments -

be it virtualized / cloud or physical. More than 310,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands.

Learn more at http : / /, the Fortinet Blog http : / / / or FortiGuard Labs http : / / www. / . City Mexico City City Mexico City State / Province Other-World Country Mexico MX Title Systems Engineer II (AMSL2399) Req # AMSL2399 Job Status Full Time Regular Functional Area Sales Position Overview Job Duties :

  • Conduct technical meetings with customers and resellers to highlight Fortinet products
  • and solutions.

  • Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers
  • and distributors, in order to positively influence sales within the account or territory.

  • Homologate the Fortinet Product Portfolio inside the Carrier Account and provide support
  • for the sales counterpart in order to position these products as the standard offering for

    Managed Security Services and Internal Security Needs.

  • Travel within the assigned territory in Central America to ensure local Fortinet Sales
  • Representatives and Named Carrier account key contacts, get the appropriate level of

    attention and care.

  • Coordinate and run demo labs or proof-of-concepts required by customers, in order to
  • shorten the sales cycle and effectively highlight Fortinet advantages over competitors.

  • Create / Modify / Translate competitive documentation that can show in a convincing way,
  • why Fortinet has a superior technology and product portfolio versus competitors,

    highlighting benefits to customers.

  • Give proper follow-up to VIP projects and promptly report any advances or potential
  • issues, so the sales counterpart can be aware and proactively work on the next step.

  • Provide assistance on post-sales support cases, when customer relevance or project
  • importance demands so.

  • Assist resellers to perform technical design of security solutions for customers.
  • Recommend the best technical solution for a given scenario, in order to provide high

    quality products and services to Fortinet customers.

  • Support educational efforts (both in-classroom and remote via Webinars) targeted to
  • keep a high degree of knowledge about Fortinet’s solutions, to the partner, reseller and

    distributor base.

  • Create technical documents and / or presentations that can help the partner base to
  • perform better / quicker / more impressive demonstrations, to effectively show Fortinet’

    products strengths.

  • Create / Modify / translate presentations as needed to effectively deliver Fortinet’s message
  • to any type of audience.

  • Be a spokesperson, appropriately representing the company at public conferences, media
  • and partner / Fortinet driven events.

  • Work with Corporate and Field Marketing teams, to help understand specific market needs
  • in order to drive the appropriate activities that can impact positively market’s perception

    towards Fortinet.

  • Participate and be part of the feedback process to Research and Development, on
  • information that flows from customers, partners and distributors, regarding potential

    improvements in Fortinet product line.

  • Be part of the internal engineering communities (Tech Teams, Mailing lists, Partner
  • Forums) and assist others within or outside the region, in order to make Fortinet more

    successful as a company.

  • Take internal or external trainings as needed (including self-training modules) in order to
  • keep product knowledge at the best possible, and be an expert resource for resellers,

    partners, distributors and other peers.

  • Collaboratively work with peers within Latin America, in order to work on initiatives
  • specific to the LATAM Market, which can help to give better service to our customers,

    partners and the security community in general.

    Job Experience / Abilities Required :

  • Deep technical knowledge on computer networks and Internet security.
  • Business oriented with sales skills.
  • Strong understanding of common TCP / IP Service Protocols, such as ICMP, DNS, FTP,

  • Strong understanding in the following technologies and protocols : PPTP, L2TP, 802.1q,
  • 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5, OSPF, BGP, RIP and MPLS.

  • At least 3 years of experience with the design, installation and / or operation of network
  • security solutions, including at least three of the following : Firewalls, VPNs, IDP / IPS,

    Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database

    Security, VoIP Security.

  • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX
  • flavors / variants.

  • Experience Working knowledge of authentication systems such as LDAP, RADIUS,
  • TACACS+, Active Directory, Digital Certificates / PKI.

  • Experience designing and / or operating / maintaining Wireless networking in a secure way.
  • Deep understanding of VoIP solutions and VoIP security systems is a plus.
  • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam,
  • URL Filtering or Vulnerability Managers; that can be from Fortinet or from other

    competitor products is a plus.

  • At least 2 years of experience with engineering presales activities, including : Sales
  • meetings, Proof-of-concepts, Technical trainings, product sizing, solution design, assisting

    on creating sales proposals (with sales persons) and answering RFPs / public bids.

  • Previous experience (at least 3 years) working with Internet Service Providers as an
  • employee, partner or vendor attending the mentioned Named Account on the assigned

    territory (Central America).

  • Strong understanding in mobile core technologies and architectures
  • Bilingual : Strong oral and written communication skills, both in Spanish and English.
  • Exceptional ability to clearly articulate messages in English and Spanish. Portuguese a


  • Strong analytical skills, oriented to details.
  • Ability to be autodidact and learn new knowledge areas on his / her own.
  • Proven track record as a problem solver.
  • Highly organized. Capable of working and multi-tasking across multiple projects.
  • Exceptional presenter. Strong ability to present to audiences of all sizes, either at
  • technical level or management level (up to C-level).

  • Self-motivated, with ability to work without direct supervision.
  • Adaptable and flexible, operating in a fast-paced, dynamic environment.
  • Ability to work and take quick decisions under pressure.
  • Availability to travel up to 50% of the time.
  • Availability to travel on short notice.
  • An independent information / network / computer security certification from SANS, (ISC)2,
  • ISACA, BS7799 / ISO17799 is a plus.

  • Ability to speak Portuguese is a plus.
  • Demonstrated experience working on distributed teams is a plus.
  • Previous experience working with channels and / or with an assigned quota, is a plus.
  • Other Job Requirements :

  • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications
  • granted by a University recognized by the local Education System and / or Education


  • Must be a citizen or be legal resident and have a valid working visa in Panamá.
  • Must currently live in Panamá City, or close enough to attend daily meetings in any of
  • cities where the key accounts have their main head quarters.

    EEOC / AAP Accommodation : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Fortinet, Inc at (408) 235-

    7700 of accommodations for assistance.

    EEO : All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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