Recruiter, Customer Experience (Mexico City)
DoorDash
Mexico City, Mexico
hace 5 días

About the Team

The DoorDash Recruiting Team is focused on helping to build DoorDash culture, one quality hire at a time. We partner with hiring teams to design and execute recruiting strategies that enable DoorDash to hire remarkable talent in the most efficient and unbiased ways.

Our focus areas are :

  • RECRUITING STRATEGY We partner with hiring teams to design recruiting strategies & processes to consistently attract and hire amazing people at scale.
  • BUILDING RECRUITING CAPABILITIES We develop and build capabilities in the people of DoorDash to be an extension of the Recruiting team, increasing their skills and confidence in assessing quality talent with an eye on creating diverse & inclusive teams
  • CANDIDATE EXPERIENCE We manage the finesse of the interview scheduling and logistics to create a memorable personalized and unparalleled candidate experience.
  • QUALITY OF HIRE We are a true partner in hiring; it's our job to help managers ensure we take a structured approach to hiring to ensure we are hiring only the best for DoorDash!
  • This position will support our Customer Experience center in Mexico City.

    About the Role

    Our hyper-growth has us looking for a Business Recruiter to help us scale up our Customer Experience Center, based in Mexico City.

    This will be a lot of low level, high volume hiring and we are looking for someone who is passionate about this type of recruiting.

    Someone who has a passion for quality and process improvement while hiring at speed is the type of SME we need to scale this part of our business.

    This is a unique opportunity to build hiring processes from scratch, partner closely with the business to create proactive sourcing strategies, and act as a thought partner to our business leaders to help them grow their teams in a thoughtful, strategic way.

    This role will report into the Recruiting Manager who oversees hiring for Customer Experience.

    You’re excited about this opportunity because you will

  • Draw upon your recruiting background to identify and manage candidates throughout the hiring process, from initial contact through offer acceptance.
  • Act as a recruiting consultant to business partners on hiring strategies, sourcing strategies and initiatives aimed at helping us to hire quality talent at scale.
  • Use data, your knowledge, and industry / market trends to provide regular hiring updates and reporting to functional Business leaders.
  • Ensure that candidate tracking is up to date and compliant in our ATS (Greenhouse).
  • Maintain professional and courteous communication with candidates to foster long-term relationships.
  • Be the face of DoorDash to our amazing candidates!
  • We’re excited about you because

  • You have 3-5 years of full-cycle Recruiting experience, proven ability to support multiple corporate business functions a plus
  • Previous experience supporting and scaling customer support for a company and / or retail / support / call center recruitment experience
  • You’re metrics-driven - you use data to help guide your decisions
  • You’re an owner - motivated and quick to take ownership of your work
  • You’re growth-minded - eager to expand your skills and excited to carve out your career path in a hyper-growth setting
  • You have a desire for impact - ready to take on a lot of responsibility and work collaboratively with your team
  • You’re creative in your approach to recruiting you’re not afraid to use non-traditional methods of recruiting talent and love the hunt for the right person
  • You’re humble and self-aware you’re able to talk about things that didn't go well and see growth as the ability to learn from mistakes.
  • You place great importance on candidate experience both for candidates and hiring managers demonstrating skills with follow-through, response time, providing feedback, etc
  • You are bilingual in Spanish and English.
  • Why You’ll Love Working at DoorDash

  • We are a technologically and data-driven business
  • We are committed to our clients and connected through our vision of Delivering Good
  • We love solving problems, thinking creatively and trying new things
  • We believe in autonomy & taking initiative
  • We are challenged, developed and have meaningful impact
  • We take what we do seriously. We don’t take ourselves seriously
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages and comprehensive health benefits
  • You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day
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