Project Manager
Puerto Vallarta, Jalisco, México
hace 4 días
source : JobLeads

Estamos buscando el candidato adecuado para cubrir este puesto en una empresa apasionante.

  • Ability to prioritize among competing opportunities, balancing customer needs with business and product priorities, and the ability to clearly articulate the rationale behind strategic decisions
  • Fulfills project management responsibilities serving as the primary point of contact and relationship owner within One, Inc.
  • throughout the software implementation phases

  • Collaborates with internal product SMEs to facilitate, procure, and coordinate requirements gathering throughout the discovery phase
  • Collaborates with internal and customer-facing teams to determine project scope, delivery, and overall solution
  • Create and manage work plans that support customer implementations
  • Coordinate internal resources and third parties / vendors for the flawless execution of projects
  • Ensure resource availability and allocation
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Anticipate and manage project risk
  • Guide delivery team towards completing projects within the defined scope, time and budget
  • Maintain regular contact with active customers including weekly project status meetings
  • Provide responsive, high quality service that meets or exceeds customer expectations
  • Gains intimate knowledge of the customer's use of One, Incs products and educates them on new features they are not using to possibly uncover new business opportunities
  • Develops a strong understanding of the customers business, system infrastructure, and use cases
  • Develops a network of champions within each account through education, coaching and troubleshooting
  • Handles urgent customer concerns and escalates internally when necessary
  • Measure project performance and project status using appropriate tools and techniques
  • Create and maintain comprehensive project documentation
  • Some domestic and international travel required (
  • Requirements

  • Excellent understanding of SDLC (customer-facing experience a plus)
  • Excellent interpersonal, written and verbal communication skills including active listening skills that allow you to ask the right questions to extract information
  • Ability to explain technical concepts to a non-technical audience
  • Demonstrates strong analytical and strategic thinking skills and the ability to translate those skills into a proven track record in delivering successful projects
  • Leader, self-starter and proven team player in a high achievement-oriented environment
  • Demonstrated credibility with customers, partners, field sales and cross functional stakeholders
  • Superior project management and prioritization skills
  • Ability to work independently, as well as contributing as an active team member across multiple time zones
  • Solid technical background with understanding and / or hands-on experience with current software development and web technologies
  • Excellent client-facing and internal communication skills, including ability to build relationships, interact and influence Executive and C level individuals
  • Ability to lead and facilitate workshops and meetings that include a diverse group of individuals
  • Essential Skills :

  • Project Management
  • Project Implementation
  • Internal and Customer Facing Communication
  • Enterprise Software
  • Requirements Gathering
  • Problem Solving
  • Software Development
  • SaaS
  • Scope Management
  • Software Delivery
  • Education & Experience :

  • Bachelors Degree from an accredited university, preferably in the fields of computer science, computer systems management, business, communications or comparable experience
  • At least five years of experience leading high-performance teams and / or implementation projects for Enterprise Packaged Software
  • Solid organizational skills including attention to detail and multi-tasking skillsWaterfall and Agile
  • experience required
  • Web conferencing / virtual meeting experience required
  • Preferred Qualifications :

  • Insurance industry experience
  • Background in Insurance Software
  • Payments experience
  • Experience with a top tier consulting company
  • Familiarity with Atlassian Suite (JIRA, Confluence)
  • Familiarity with MS Office and SharePoint
  • Expert knowledge of APIs and JavaScript
  • Customer Success methodologies / experience
  • Experience working with international teams
  • Desired Traits :

  • Growth Mindset
  • Problem SolverSelf-starter
  • Demonstrates Ethical Behavior
  • Strong DriveTeam Player
  • Supportive & Adaptable to Change
  • Exudes a commitment to Personal & Professional Development
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