SUMMARYAccountable for daily management, leadership, and oversight of the content production department processes and team (100 associates) that have direct impact on ability to attain $6.
C) ensuring content meets requirements, is available, on time, presentable, productive, and performing; and D) benchmarking, measuring, and monitoring content state / performance and driving improvement.
Oversees and leads the coordination, communication, training, negotiation, escalation, and reporting with all the different content suppliers, processors, users, and managers internally and externally including alignment of cross-functional areas in remote locations (Product Vendor, Data Supplier, Content, DataZone, E-commerce, Merchandising, HR, IT, Facilities, Analysis, Pricing, Marketing, Legal, Customer Service, Store Operations, Supply Chain).
Accountability for team leadership, communication, reporting, operational / organizational excellence, and project / logistics.
Represent AZ Content internally and externally and champion AZ culture and values.
provide daily technical problem solving related to the activities of content collection, validation, evaluation, examination, acceptance, mapping, setting, tracing, control, and management as well as catalog interpretation, edition, translation, and display.
Resolve complex or complicated inaccuracies, missing data or data unable to be verified. Debate key benefits and drawbacks of alternative content management and data entry methods, technologies and procedures.
Create, review and report on data entry procedures and variances. Facilitate the adoption of best practices for data entry and content management.
Develop, implement and communicate data access and dissemination policies and practices. Develop cost analyses of various types of data entry training, technology, and hiring.
Develops and presents content knowledge workshops to vendors and merchandising teams.
use appropriate judgment in upward communication regarding department or employee concerns).
provide guidance to the team based on management direction).
supports and presents operating plan and process improvement ideas to management; develops and analyzes sales impact on display configurations that influence sales through visual interaction of the product data.
obtain and coordinate space, furniture, equipment, communication lines, resources, tools, and solutions for team members, make mission critical data management and display decisions).
Level of Formal Education : A Master's degree (MA, MS, MBA) or equivalent.
Area of Study : Engineering, automotive, mechanics, industrial, business, computer systems, information technology, communication, marketing.
Years of Experience : Three to five years.
Type of Experience : Automotive industry, auto-parts retail, data entry / analysis, content creation, product information management, personnel management, production / process management, business management.
Experience working with product buyers, vendors, data providers, and retail chains.
Special Certifications or Technical Skills : Proficient English language command, written and spoken; able to communicate effectively at all levels in the organization and with external parties.
Broad experience and knowledge of Automotive Content / Catalog / Product Information. Knowledgeable on automobiles and auto parts, preferably ASE certified.
Proficient data processing and information systems management. MS Office, PowerPoint, Excel, SQL, & Database. Availability to travel.
USA Visa. Up to 20% travel, domestic & international.
Other / Preferred : Superior leadership, presentation, communication, interpersonal, planning, project management, and organizational skills.
Technical capacity & problem solving. Quick learning & retention. High attention to detail. Strategic thinker and good facilitator with strong analytical skills.
Committed to company mission and values, efficient resource management, and team-building. High responsibility, confidentiality, maturity of judge, and positive "can-do" attitude.
Ability to deal with change in a fast paced environment. Demonstrated ability to handle multiple projects in an aggressive time frame and identify and minimize future project obstacles is necessary.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ?
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