At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.
What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.
Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.
Some people call it an obsession, we call it a way of life.
This family generally performs back-office functions and is typically a non-customer facing role responsible for performing general and specific tasks related to the effective execution and support of the end to end sales cycle processes.
This may include at the non-exempt level, capture, entry and organization of customer information, updating sales opportunity data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-
defined processes. Ensures that both transactional and aggregated data are timely, accurate, organized and accessible. At the exempt level, develops specific and ad-
hoc reports to track key performance indicators, sales productivity, and / or business goal attainment. Ensures recorded transactions and customer information is appropriately secure and that data retrieval and reporting capabilities meet the needs of internal sales, operational support, delivery and audit teams and in accordance with local legal compliance and company policy requirements.
Interfaces with internal stakeholders, partners and end customers to communicate status or resolve issues arising during or after the sales cycle.
Provides knowledge expertise to the company's operations community to optimize, simplify, and standardize the use of customer and sales data for decision making.
handles multiple moderately complex customer accounts.
communicates status and escalates issues as necessary.
g., testing new systems to ensure order management system works correctly).
HPE is an equal opportunity employer / Female / Minority / Individual with Disabilities / Protected Veteran Status