Process Specialist- Mx
U.Group
Xico, Veracruz, México
hace 13 horas
source : JobLeads

Marketing & Communications Marketing /

We are looking for an enthusiastic, innovative and proactive Process Specialist ! You’ll need to be a quick thinker, have a strategic and creative mind and the necessary skills to create processes from scratch.

We deliver everything you need with joy, from groceries and top restaurant meals to cash at your doorstep in just minutes.

At Rappi, our days are never the same. We love to hustle, work hard for a greater good and strive to be the leading tech company in Latin America.

Rappi is growing at a tremendous rate and this position is crucial in our pursuit of a game-changing experience for our users and partners.

You’ll be part of our Restaurants vertical, where you’ll be in charge of helping the GLOBAL team to build the processes to manage the generation of leads operation across Latam.

What you’ll do :

  • Lead strategic projects of lead generation, as well as define standards and playbooks.
  • Examine existing and future business processes and work with lead gen team to assist in continuous improvement.
  • Recognize and address organizational barriers to ensure the future success of new programs and projects.
  • Support in the management of a high-performance team in order to achieve a company's target with less effort.
  • Ensure that the operation is running smoothly to achieve targets and detect, analyze and solve preemptively process’ deviations to ensure SLAs
  • What we’re looking for :

  • Passion for a fast-paced and dynamic startup environment, helping the company's growth.
  • Process driven with experience creating and optimizing processes.
  • Experience translating raw data into relevant actionable improvements.
  • High understanding of a sales funnel & its metrics.
  • Exceptional skills in Excel (will be assessed).
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