Parsable gives frontline human workers a digital edge in an increasingly automated world. We develop powerful, user-centric software creating better outcomes, more work opportunities and awesome products at some of the largest enterprises in the world.
Companies like Georgia-Pacific, Henkel, Suntory, Corteva Agriscience and Shell rely on Parsable’s mobile-first Connected Worker Platform to empower their industrial workers with modern digital tools which measurably increase productivity, quality and safety across their operations.
The Implementation Consultant is a key member of the Parsable Customer Success team, responsible for understanding our customer's end-to-end business processes and providing guidance on ways to optimally implement our offerings.
The Implementation Consultant is the knowledge base expert on Parsable product features and functionality, providing product training and assisting customers with implementation strategy.
This role is ideally based in Mexico and candidates must speak Spanish in addition to English.
Demonstrate expert level knowledge in delivering Parsable solutions and best practices. Understanding of customer’s business processes and requirements in order to ramp and scale deployments effectively
Trusted advisor to customer’s COE and / or Operations Managers for driving digital transformation
Partner with our customers to build workflows for specific use cases using the rich capabilities of the Parsable platform.
Drive Customer deployments by developing presentations, demos and videos
Zoom / Travel to customer sites around the World to monitor usage, provide guidance, gather feedback.
Document customer use cases for Product, Sales and Marketing teams to use
5-7 years enterprise software implementation or business consulting experience
Experience with Business Process Development and Best Practices - demonstrable experience transforming business processes along with the implementation of enterprise software and best practices
Industry domain knowledge in CPG and / or manufacturing space is a big plus
Project Management experience either formally or naturally as a part of managing initiatives a plus
Building trusted relationships with non-technical field workers and technicians as well as with customer project managers and IT teams
Keen analytical skills and the ability to articulate business problems and proposed solutions with great thoroughness and precision.
Experienced in Business Intelligence tools e.g. PowerBI, Tableau
Self-starter & quick learner - ability to quickly pick up new software, including the Parsable product as well as the software solutions our customers currently use, which are often industry-specific
Experience in a cross-functional role (such as Product Management, Sales Engineering, Customer Success, entrepreneurship) working through the full cycle of an initiative with disparate stakeholders
Excited by professional growth with a fast-paced tech company, taking on additional responsibilities and projects as needed
Willingness to travel up to 40% of the time when needed
Fluent in Spanish and English
Bachelor’s degree required, Master’s degree preferred, MBA a plus
At Parsable we have a clear vision : Build an inclusive and diverse organization in which differences are respected and valued.
By facilitating dialogue, education, community service and improving internal policies, we're creating a connected community in which everyone is accepted as their best, most authentic self.
Parsable is committed to creating an employee population which reflects our customers and our communities. We are proud to be an equal opportunity employer.