Audit Agent
Nuevo Laredo, Tamaulipas , Mexico
hace 1 día

Scope of Position

Ensure the highest Customer Service level, fulfilling all regulations, law, procedures, policies and corporate standards through the audit and sending of invoices.

Key Deliverables

  • Operational PerformanceComplete 52 hours training per year (4.33 per month)
  • Administration and Personnel Management

  • Exemplify and Teach Our Culture, Mission and Goals.
  • Follow the 10 Critical Success Factors
  • Apply company controls, policies, procedures, processes are understood and applied
  • Own your self-development identify, follow-up and execute on your personal development goals.
  • Escalate necessary issues to immediate supervisor and / or Department Manager.
  • Security, Health and Safety

  • Responsible to inform immediately to the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the work place environment.
  • Responsible to inform immediately to the Branch’s Health and Safety representative any incident or accident, regardless if the affected employee does not look hurt.
  • Associated Audit Agent job responsibilities :

  • Maintains excellence in the execution of the service within the Accounting department.
  • Engage with team members daily, participate on check-in, weekly and monthly meetings as necessary.
  • Build healthy cross-functional relationship. Ensure a healthy work environment, promote team spirit and cohesiveness in the department and with other teams.
  • Own your self-development. Dedicate time to execute your personal development goals.
  • Understand and apply the Company controls, policies, process, applications, tools, and systems.
  • Participate in the accounting team on initiatives and projects as needed.
  • Participate in other department meetings, support projects and initiatives at every level.
  • Understand an comply with Company internal controls, specifically the Process control Documentation.
  • Apply compliance and diligently follow all company policies and regulations; performing the task at hand with outstanding integrity.
  • Maintain highest compliance levels for all applicable Accounting requirements.
  • Review the Monitor IVM from corporate.
  • Review the NO IVM report from Accounting, and follow it up, by ensure that the invoices are sent timely and comply KPIs established.
  • Provide recommendations to the Customer to make the process faster, more efficient and ensuring the Quality.
  • Clarify customer questions related to the billing process and ensure customer obtains accurate information.
  • Execute efficient and timely billing processing as well as timely submission to the customers utilizing the established and most efficient method (email, regular mail, FTP, CD, portal, etc.)
  • Ensure communication quality and timeliness respond customer inquiries within one hour.
  • Update and follow up on Billing Matrix report.
  • Ensure that the Customer’s files are complete.
  • Qualifications

    To be the most effective in this position the ideal candidate should possess the following :

  • Degree : Bachelor's degree in Accounting / Finance, preferred.
  • 1-2 years of experience in Accounting preferred.
  • Accounting and Finance knowledge.
  • Ability to learn and apply global logistics industry processes and procedures.
  • Customer Satisfaction oriented.
  • Professional written and verbal communication at all times.
  • Interpersonal and communication skills, ability to communicate at all levels written and oral communication.
  • Ability to relate and influence employees at all levels.
  • Time management skills and attention to detail.
  • Problem solving and business analytical skills.
  • Project management skills, and ability to multitask.
  • Ability to complete work within standard procedures, guidelines and office policies.
  • Self-driven personality and good business sense are expected.
  • Good computer skills, including data entry and knowledge of all Microsoft Office applications (intermediate level Excel skills).
  • Hands-on user skills with Expeditors’ applications as needed.
  • English and Spanish fluency.
  • Team work oriented.
  • Be proactive and show ownership in the assigned responsibilities.
  • Commitment to exemplify Expeditors’ culture at all times.
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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