Performs analyses, makes recommendations, and inspires delivery of specific systems or projects leading to improved efficiency, effectiveness, quality and / or operational functionality within the area of responsibility.
Monitors and eventually supervises delivery of IS solution / service / support to relevant customer group ensuring execution of requirements within budgeted costs and time schedule.
Responsible for effective interfaces between local / corporate IS teams for all IS activities and, where required,
ensures adherence to agreed Service Level Agreements in relevant responsibility area, making certain that agreed time, budget and quality specifications are met.
Ensures the installation / management / maintenance / optimization of internal and cross-functional processes related to IS Service delivery or IS Service demand in relevant area of responsibility.
Ensures work in the area of responsibility is aligned to given goals and compliant with ABB IS Enterprise Architecture and any other applicable ABB Group Directives and ABB Group Guidelines.
Manages assigned budget effectively and delivers activities within agreed schedules and costs. Participates in the definition of costs and schedules.
Ensures satisfaction with IS services by assessing expectations, making sure actions are taken to close any gaps, and influencing stakeholder perceptions of IS service.
Manages relationships with stakeholders to update status, resolve issues, and manage expectations. (Stakeholders may be internal to
IS or customers from the business.)
Consults and provides input for any incident, change or project which has, or might have, a major impact on area of responsibility.
Executes, for assigned tasks, all actions in IS processes according to agreed RACIS specification.
Supports the implementation of ABB IS Strategy and the ABB IS Enterprise Architecture for relevant area of responsibility.
Ensures (with HR manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both ABB and the employee.
Availability to travel
Education : Systems Engineer (Mandatory)
Location : Mexico City, Generic, Mexico Contract type : Regular / Permanent Business unit : Country Staff Information Systems Date posted : 2018-
02-15 Job function : Information Technology Publication ID : MX63037410 E1
ABB (ABBN : SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally.
Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions.
ABB operates in more than 100 countries with about 136,000 employees