Community Manager
Ingenia Agency
Mexico City, Mexico
hace 4 días

In Ingenia Agency we're looking for a COMMUNITY MANAGER to join our team.

The Community Manager must create content, constantly monitor the different digital channels in which the brand has a presence, manage the conversation with followers, answering questions and comments.

Will make reports of results, oriented to objectives

What will you be doing?

  • Listening and understanding : monitoring the conversation around the brand to detect threats or opportunities. Through listening tools and manually.
  • Content creation : generation of valuable content for the audiences of your different social networks.
  • Customer Service : management of doubts, complaints and comments from the community.
  • Measure everything : obtain and interpret data from social channels to optimize the process that requires it, effectively.
  • What are we looking for?

  • Bachelor's degree in Communication, Marketing, Journalism or related.
  • Age from 24 to 35.
  • Content creation.
  • Conversation monitoring.
  • Management tools, listening and reporting of social networks, such as Socialbakers, Sysomos, Tweetdeck, Sprout Social, Buffer, etc.
  • Domain of Facebook, Twitter, Instagram, YouTube and LinkedIn.
  • Generating reports.
  • Customer service.
  • Generation of strategies for the creation and distribution of content.
  • Benchmarking.
  • Definition and monitoring of KPIs.
  • At least 3 years of experience in Agencies, managing global accounts.
  • Knowledge of corporate reputation.
  • Specific skills : Work for objectives, trends hunter, data analysis and interpretation, direct contact with the client.
  • Advanced English.
  • Be Extraordinary!
  • What are we offering?

  • Competitive salary
  • Law benefits :
  • 10 days of vacations to the first year fulfilled
  • IMSS
  • Additional benefits :
  • Integra Salud Membership (Insurance of minor medical expenses)
  • Personal accident policy.
  • Funeral assistance.
  • TDU network with discounts in more than 9,500 establishments.
  • Network of medical services and providers with a discount from 5% to 50%.
  • Medical network with preferential prices.
  • Roadside assistance with preferential price, among others.
  • EVA Salud : insurance that protects gender cancer.
  • 3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
  • Half day off for birthdays
  • 5 days of additional vacations in case of marriage
  • 50% scholarship in language courses in the Anglo
  • Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
  • Agreement with ticket company for preferential rates for events of entertainment.
  • Agreement with Platzi to continue growing and developing.
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