The candidate hired in this position will be partApplication Management Services (AMS) team supporting Health Sciences GlobalBusiness Unit (HSGBU) cloud offerings. HSGBU AMS team operates on a 24*7 modeland the candidate will be supporting Argus cloud service for Productioncustomers hosted on Oracle Cloud.
Minimum 2-8 years of OracleArgus Safety administration experience in 24/7 operations
Should have completed at leasttwo complete Oracle Argus setup and upgrade projects 7.0 and above preferred
Knowledge of Dictionary UpgradeMedDRA/WHODD preferred
Should have knowledge of OracleArgus System and Business Configuration
Must have worked in a regulatedrequirement
Knowledge of OBIEE, ODI, ArgusAnalytics & Argus Mart
Ability to effectivelyprovision, install/configure, operate and maintain Argus and vendor packagedsoftware applications/packages.
Minimum 2-5 years of experiencein system design, administration, application software, and operationsrequired.
Ability to research and developsolutions to new or unknown Argus and Database issues
Able to work independently,manage time and complete tasks within deadlines
Proactive, self-motivated,detail-oriented and organized.
Assist project teams withtechnical issues, including definition of needs, benefits, technical strategy,technical analysis and design, support of operations staff in executing,testing, and rollout of solutions.
Good knowledge of Oracle ArgusSafety, IIS web servers and Windows servers
Knowledge of Windows serveroperating systems and environments
System Validation knowledgeIQ/OQ/PQ
Solid experience withApplication, SQL Script deployments
Previous experience writingsimple automation scripts using any language (Shell, VBScript, PowerShell,etc.) preferred
Understanding of local and widearea networks, protocol and simple network troubleshooting
Solid technical background andexperience working with Oracle Safety Argus Suite
Possess fine-tuned analyticaland troubleshooting skills and/or programming experience
Should have worked on anyticketing tool
Possess systemdeployment/implementation expertise; preferably in a regulated environment
Possess good organizational andcommunication skills
Knowledge of the clinical drugdevelopment industry, procedures/processes, and regulatory standards desirable
Proficiency in related,underlying technologies, including SQL, Oracle, XML, and integrationtechnologies and standards
Possess a working knowledge insoftware development tools, practices and lifecycle methodologies
Experience with producingdocumentation in a regulatory-compliant environment
Ability to handle multiple tasks
Bachelors degree in technicaldomain or Bachelors degree and applicable technical education
Minimum RequiredEducation and Experience
2-5 years of experience in ITOperations & Support
Have worked for a Pharma and orCRO at least for 2 or more years
Bachelors degree in IT orequivalent
Familiarity with FDA and EMADrug and Device Safety Reporting regulations desirable
Familiarity and Experience withAgile methodology and ScrumITIL Certification is preferred
Detailed Description and Job Requirements
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.