Software Configuration Analyst
Empleos en linea SAPI de CV
Puerto Vallarta, Jalisco, México
hace 4 días
source : JobLeads

As the payment leader within the insuretech space, One Incprovides its customers a full suite of inbound and outbound payment solutions.

The Software Configuration Analyst plays a key role in delivery ofour SaaS product suite by ensuring the highest quality of work is beingdelivered on time and to customer expectations.

The Software ConfigurationAnalyst works as part of the implementation team onboarding new clientsonto our Digital Payments SaaS platform, as well as adding new capabilities forexisting customers.

The successful candidate will be an integral part of thecontinued growth and development of our unique and innovative products andservices within this exciting area of business and the industry as a whole.

The ideal Software Configuration Analyst possesses theability to learn software rapidly to configure, and apply analyticaltroubleshooting tools.

  • Candidates are not expected to be masters of the fullspectrum of technologies used but are expected to quickly become technicalexperts in the use of our configuration tools;
  • steadily building theirknowledge of any of One Inc’s platforms and digital payments domain.

    As such you will work cross-functionally within One Inc as wellas with customer project teams to facilitate the configuration of modalwindows, portals, and emails.

    Teams you will interact with include ProductDelivery, development, QA, and product support. The ideal candidate will befamiliar with Agile and Waterfall methodologies.

    Key Responsibilities

    Communicate with internal teams to define the proper customersystem configurations

    Interpret customer styleguides as they pertain to various One Inc products

    Work independently with stakeholders to review specifications,solicit feedback, and obtain approval for configurations

    Work in tandem with the project manager and softwareimplementation consultant to coordinate deliverables and communicate updates

    Work with developers and QA to understand and coordinatetechnical requirements regarding the platform’s configuration tools

    Complete high-level testing to ensure configuration isfunctioning per requirements

    Skills & Abilities

    Excellent verbal and written communication

    Customer-facing experience is a plus.

    Self-starter with a proactive approach to problem-solving

    The ability to identify and map the solution to meet our customers’business requirements

    The ability to quickly learn new concepts and products

    Bonus Skills (But not Required)

    Education & Experience

    Bachelor’s Degree in Business, Computer Science, MIS orequivalent experience is required

    Insurance industry experience is highly desired, includingpolicy management and digital payment

    Experience working with complex projects with multiple tasks andsubtasks

    Growth Mindset, Problem Solver, Self-starter, DemonstratesEthical Behavior, Strong Drive, Team Player, Supportive & Adaptable toChange, Exudes a commitment to Personal & Professional Development

    Physical Demands

    The conditions herein arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job.

    Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential jobfunctions.

    Physical :

  • Requires repetitive motion. Substantialmovements / motions of the wrists hands, and / or fingers. Sufficientmobility to work in an office setting;
  • stand or sit for prolonged periods oftime; operate office equipment including use of a computer keyboard, mouse,scanner and other tools as needed.

    Vision :

    See in the normal vision range with or withoutcorrection; vision sufficient to read computer screens and printed documents.

    Hearing :

    Ability to hear in the normal audio range withor without corrections.


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