SME Relationship Manager
Citigroup Inc
Miguel Hidalgo, DF, MEX
hace 32 días


Banca Empresarial is part of Citi® Commercial Bank (CCB) as well as part of Citi, a leading global financial services company that has approximately 200 million customer accounts and does business in over 160 countries.

CCB has operations in over 30 countries with local expertise contributed by in-country relationship managers. CCB embodies our unique purpose as a global bank of choice for trade-

oriented, mid-large sized companies that see us as trusted thought partners who bring simplicity in an increasingly complex world.

We develop client-centric solutions for their long term growth and pave the way for them to reach across borders and achieve their global vision.

The Relationship Manager position in place will cover a global portfolio under a coverage model attending specific service and quality standards defined for Banca Empresarial.

Clients to be managed are existing and new relationships with simple flow business needs highly concentrated in loans, cash management solutions and foreign exchange. Main responsibilities :

  • Manage and develop client portfolio to maximize earnings to the bank;
  • Cross-sell Citibanamex’s product to customers
  • Drive the account planning process and outline the financial view for portfolio accounts and agreed prospects
  • Be able to identify client requirements and proactively sell a full range of Citibanamex products, e.g. Trade, Cash, FX, Loans
  • Strong marketing skills and capable of building good relationship with customers;
  • Initiate and implement new target market names and product business opportunities to expand and diversify revenue streams within Cross-border constraints
  • Work together with other staff members in different locations in enhancing teamwork across the country
  • Coach junior team members to improve work and team engagement
  • Qualifications :

  • Bachelor degree or above in Business Administration, Finance, Economics or Industrial Engineering
  • Have in-depth product knowledge of Cash, Trade and FX & strong credit & risk management skills
  • Minimum 2-3 years’ experience. Minimum one year handling global business in financial industry
  • Outstanding communication and written abilities in English (fluent)
  • Have a strong sense of responsibility and commitment to teamwork
  • Independent, enthusiastic, persistent, and an interested & fast learner
  • Ability to represent the firm to senior client management;
  • Strong sales and organization skills to handle a client portfolio
  • Exposed to a wide range of banking products with the relevant credit training
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