Integration Specialist
TCL Communication
Mexico City, MX
hace 4 días

Who We Are :

Jobvite offers a marketing-inspired approach to recruiting by combining the power of data and the human touch. We enable recruitment teams to personalize the candidate experience with a full-scale talent platform that accelerates and simplifies the entire talent acquisition process from the moment the search begins to the celebration of the first promotion and beyond.

We make it possible to automate communication through bot-powered texts and anticipate the employee journey with internal mobility and referral tools driven by human insight and assisted by AI.

With a comprehensive, talent acquisition-focused suite Jobvite has been serving customers, including Dollar Shave Club, Dunkin Brands, Trek, LinkedIn, CDW,Universal Music Group, Wayfair, Audible & Feeding America, since 2006.

What Will You Do :

  • Lead, manage, and support the integration process for customers integrating with various environments such as Oracle (PeopleSoft / TAM and EBS / recruitment), SAP, or other as required
  • Develop, test and deploy integrations between Jobvite applications and other various environments
  • Analyze, understand, and improve tools and processes to enhance the effectiveness and efficiency of implementing integrations
  • Ensure high level of customer satisfaction with the integration process
  • Work with internal groups such as Support, Development, and Product Marketing to provide feedback on customer enhancement requests and issues
  • Assist customers with end to end testing of customer integrations
  • Provide training / knowledge transfer to clients for technical and non-technical audiences
  • Troubleshoot technical issues as required
  • Continue to develop / modify processes to follow best practices for efficiency, accuracy and security
  • What You Will Bring :

  • BA degree
  • 3-5 years of experience working with large enterprise companies understanding and implementing their integration needs
  • Technical competence including general understanding of enterprise software
  • Specific proficiency with software integration technologies
  • Demonstrated analysis, problem solving and troubleshooting expertise
  • Ability to multi-task and perform effectively under pressure
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication and presentation skills to effectively explain a solution to customers problems
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Experience with any HRIS / HCM systems an asset
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