Application Analyst
Schneider Electric
Monterrey, Nuevo León, MX
hace 4 días

Job Description

Application Analyst-005SEN

Schneider Electric™creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries.

From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.

Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment :

Great people make Schneider Electric a great company.

Thisrole will be responsible for providing technical support for Finance,Purchasing and HR applications for the NAM Enterprise IT organization.

Inaddition, this role will play a key part in delivering novel and timelysolutions to address problems experience by customers within the Finance,Purchasing and HR organizations.

Responsibilities andSkillsets

  • Provide break / fix solutions on a 24 / 7 basis to support the production batch job schedules.
  • Develop innovative and cost-effective solutions for small project requests, including timely delivery of cost estimates and start / end dates and implementation of such solutions into the production environment.
  • Drive efficiencies within the application landscape by looking for opportunities to decommission applications.
  • Provide support for end users by completing support tickets in a timely and efficient manner.
  • Provide root cause analysis for majorissues. Focus on implementing root cause solutions in order to drive supportticket reduction.
  • Maintain an open and positive relationship with end users, outsource vendors and internal Schneider Digital staff in order deliver quality solutions to the business.
  • Additional responsibilities as assigned by Manager.
  • Experience with Relational Database Management technology (Sybase,SQL Server, Oracle)
  • Experience with SQL Server Database tools (SQL Server Integration Services, SQL Server Reporting Services, SQL Server Analysis Services)
  • Excellent verbal and writtencommunication skills
  • Ability to work independently and in a team
  • Experience with Unix, Windows and Mainframe platforms.
  • Exposure on Production support and application maintenance.
  • Qualifications

  • BA / BS in MIS, Computer Science or related field (Associates degree with 2+ years relevant experience will also be considered).
  • 2+ years’ experience in an IT support environment
  • Qualifications

    We seek out and rewardpeople for putting the customer first, being disruptive to the status quo,embracing different perspectives, continuously learning, and acting likeowners.

    We want our employees to reflect the diversity of the communities inwhich we operate. We welcome people as they are, creating an inclusive culturewhere all forms of diversity are seen as a real value for the company.

    We’re looking for people with a passion for success on the job and beyond.See what our people have to say about working for Schneider Electric :

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