Rappi is the fastest growing Latin American startup ever! Backed by the world’s best investors, including Softbank, Sequoia, Andreesen Horowitz, Y Combinator and DST Capital, and we reached unicorn status last year and haven’t slowed down.
At Rappi, no two days are the same. We love to hustle, work hard for a greater good, and strive to be the leading tech company in Latin America.
Rappi is growing at a tremendous rate and this position is crucial in our pursuit at providing a game-changing experience for our users, couriers and partners.
What You’ll Do
Help build and lead the Global Marketplace Operations team.
Create the tools, rules, and processes to help ensure that we are building a balanced marketplace for our customers, commercial partners, and courier partners.
Work closely with local operations, global finance, product and data science teams to optimize Rappi’s marketplace parameters, develop tools for marketplace management, and standardize operating procedures.
Create central processes for incentive allocations, system optimization, marketplace rule designs, and reliability management.
Lead a high performance team; motivate them to continually achieve higher levels of business impact.
Effectively navigate a matrixed environment with country operations, product, growth, finance and other senior leadership.
Required Skills and Experience
8+ years of hands-on management experience in operations, finance, analytics, product management, data science and / or project management.
Experience in working effectively with internal and external stakeholders in a highly dynamic and constantly changing environment.
Strong project management experience.
Exceptional business judgement and critical thinking skills.
A track record of building, leading and developing a high performing team.
Strong leadership and people management skills - you will set the tone for your team and broader teams in the region; driving towards results while also being empathetic towards their challenges - EQ is a must-have.
Disciplined organizational skills - you’ll need to prioritize and manage a series of ongoing processes and projects simultaneously.
The ability to create and drive strategy but also roll up your sleeves and be proactive.
Data-driven decision making mentality and sound business judgment through strong analytical thinking.
MBA preferably but not required.
What We Offer
An opportunity to revolutionize delivery, e-commerce and payments in Latin America with the fastest growing start-up in the sector.
Competitive salary and stock options.
A chance to innovate and build surrounded by a group of talented and fun colleagues.
The position can be based in Mexico, Colombia, or Brazil.