Junior System Support Engineer
Guadalajara, Jal., mx
hace 6 días

Objective :

Provide IT systems support for end users on a client server application.

Responsibilities :

  • Monitor application server, network and interface between different components
  • Alert relevant support teams for problem resolution and corrective actions
  • Monitor system performance and ensure availability
  • Automation of the repeated process using scripts
  • Schedule downtime frame for appropriate patches or hotfix for operating system
  • ITIL based Incident Management, Asset and Configuration management in Ticketing tool (SMT)
  • Qualifications

  • Mandatory Knowledge of Linux. Windows Administration, SQL and Scripting.
  • Experience in IT systems support (L1 and L2)
  • Knowledge on Windows Server Administration
  • Basic knowledge of Windows Scripting
  • Knowledge in Incident & Problem Management
  • Knowledge on service management ticketing tools such as BMC Remedy, JIRA etc.
  • Good communication skills
  • Team Player
  • Results oriented
  • Additional Information

    Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths.

    We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology.

    We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.

    Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

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