Key Account Manager Mexico
Mexico - DF
hace 6 días

We have an exciting opportunity for a tenacious, experienced, Key Account Manager to join our thriving Sales function.

Based at our offices in Mexico, the Key Account Manager is responsible for developing and executing a new customer acquisition strategy.

You will provide an exceptional face to face account management service and retain and grow revenue from key accounts.

We are looking for candidates who are fluent in both English and Spanish.Key Responsibilities

  • Define and execute an account plan delivering expected results
  • Manage, develop and nurture relationships with key customers
  • Support organisations to increase key account users of all kinds and help dormant customers to reengage with Achilles
  • Be a customer advocate and drive engagement
  • Track and ensure resolution of any service problems or issues highlighted by the customer or Achilles
  • Deliver customer value, and delight customers through solution delivery
  • Exceed revenue, customer satisfaction and system engagement targets
  • Cross-sell and upsell additional products which could add additional value to the customer
  • Leverage relationships to support growth broadening and deepening of account penetration in other geographies and sectors across geographies and productsQualifications
  • N / APerson Specification
  • Proven B2B Sales and / or Account Management expertise with quota achievement
  • Consultative selling and negotiation skills
  • Stakeholder mapping, account planning and forecasting
  • Exceptional level of customer focus
  • Lateral thinker and comfortable challenging the status quo
  • Highly collaborative (internally and externally)
  • Driven and motivated
  • Courteous and assertive, with exceptional communication skills
  • Flexible and adaptable approach
  • Spanish and English language skills - fluent
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