Network and Server Administration
Mexico City
hace 42 mins

Incode is looking for a Network and Server Administration Manager who can scale our current operations with a strong emphasis in securityAbout the role : Responsible for overseeing all technical aspects of the infrastructure teams of the company.

Responsible for keeping the organization future-focused and clear about leveraging, institutionalizing, and continuously improving its core infrastructure capabilities.

In charge of building and leading a high-performing team to support and expand our technological capabilitiesWill identify and implement various technology solutions within the organization and maintain and ensure the high availability of the existing infrastructure and systems.

Ensure the highest levels of service delivery, systems availability, security controls, and disaster recovery through the development of effective standards and the implementation of best practices for IT services.

Provide metrics and statistics to measure the operational effectiveness of the team. Ensure all established processes have measurements in place, as well as a method for review and process improvement.

Key Responsabilities

  • As the primary point of contact for several critical production AWS cloud-based systems (both providing services to clients and internal to Incode) analyze, configure, and monitor the systems as necessary.
  • Ensure the security of the different Incode platforms, both those regarding client activity and those for internal use and development.
  • Manage and own the virtual infrastructure for a several critical production applications. Tasks include general maintenance, site migrations, systems configuration and optimization, VPN configuration, troubleshooting, security, incident response team lead, and working closely with other teams on projects that require cloud infrastructure support.
  • Assist with system architecture of existing and new cloud-based systems.
  • Ensure through best practices the protection of PII data residing in our development, QA and production environments.
  • Ensure critical SLAs are met which will include an on-call schedule for off-hour emergencies.
  • Coordinate the tests, reports, and other actions that might be required to ensure we maintain and increase the compliance certifications for Incode.
  • Assist Operations, Customer Success and Sales teams advising in topics regarding security or architecture design when needed, as well as providing support and assistance on issues that arise during integration or production regarding security and / or server availability.
  • Plan and implement upgrades of operating systems and other relevant systems.
  • Develop documentation for new and / or existing systems under your responsibility.
  • Proactively look for cost effective ways to achieve these goals.
  • Requirements

  • 5 years of experience in Network, Infrastructure and Security
  • Proven ability to effectively lead and manage and multiple projects simultaneously; including multi-disciplinary teams, budgets, and schedule information.
  • Great problem-solving skills and confidence when facing challenges to ensure the project is pushed forward without strict control from managers.
  • Outstanding interpersonal skills
  • Strong structured thinking skills as well as a proactive attitude
  • Strong understanding of various cloud solutions and providers
  • Prior experience working in a 24*7 environment
  • Excellent written and verbal communication skills
  • Technical experience supporting cloud infrastructure & applications
  • Bachelor’s degree, with a technical major, such as engineering or computer science or the equivalent in directly related experience
  • In-depth knowledge and understanding of IT Infrastructure and Security, including industry best practices
  • Understanding of ITIL practices
  • Incode Incode Technologies is an identity company that builds secure, top-rated solutions for frictionless banking, hospitality, and retail experiences.

    Incode sets a new standard in convenience and security in order to enhance customer experiences while validating and protecting the user’s identity.

    Incode has developed one of the world’s fastest facial recognition technology running on the edge, as recognized by the National Institute of Standards and Technology.

    Incode’s anti-spoofing technology, LiveBeam, doesn’t require any user interaction and is the first passive facial liveness system in the world to achieve Level-1 certification for NIST iBeta Presentation Attack Detection (PAD) testing.

    The company’s web and mobile solutions are adopted globally for a variety of applications, including onboarding, identity & ID verification, and transaction validation by some of the world’s largest financial institutions, governments, and retailers.

    Founded in 2015 by a passionate serial-entrepreneur and a group of hard-working individuals, we seek out people from diverse backgrounds and encourage them to take risks and approach new challenges unconventionally.

    We believe brilliant minds have the power to do great things! We’re a fun-loving, goal-crushing team who are immensely proud to be part of a common goal : to map the identity of humankind.

    Headquartered in San Francisco, the company operates globally with additional offices in Latin America and Europe. More about us : Incode Welcome Incode Hello Incode Greet Incode Facepay We look forward to learning more about you!

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