The Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Education & Experience :
High School diploma or equivalent and / or experience in a hotel or a related field preferred.
Physical requirements :
Flexible and long hours sometimes required.
Heavy work Exerting up to 100 pounds of force occasionally, and / or up to 50 pounds of force frequently and or 20 pounds of force consistently to lift, carry, push, pull or otherwise move objects.
Mental Requirements :
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to multi task.
Must routinely meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ensure implementation of all policies and Code of Conduct as specified in the Associate Handbook.
Understand operation of washing machines and dryers.
Load and unload washes according to standards.
Wash and dry all dirty linens, towels, rags, etc.
Sort all hotel linen according to type, color size, etc.
Pre-treat all stained linen before washing.
Clean dryer filter daily and maintain all equipment as trained.
Operate iron as per standard and ensure that it is shut off at the end of day.
Sweep and mop laundry floors, storing all linens off the floor.
Fold towels and linens.
Remove and sort dirty linens and towels from laundry carts.
Keep laundry carts clean and free of debris.
Maintain clean work area.
Sort clean laundry according to type and load carts.
Attend meetings / training as required by management.
Perform other duties as requested from management.
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