Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills.
As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with education leaders, institutions, and practitioners.
Turnitin’s proprietary content databases built over 20 years provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages.
We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work
therefore ensuring the growth of your portfolio. You will proactively prioritize and strategize your accounts establishing yourself as a trusted advisor and thought leader.
Manage contract renewals and new business growth within existing accounts.
Increase the value customers obtain by driving adoption and usage of Turnitin’s solutions across your customers.
Flag any low usage accounts and work with the customer and the Professional Education Services team to drive adoption and usage.
Identify Cross- and Up sell opportunities within your account base, build plans to utilize these opportunities, and take action to close these opportunities while ensuring the renewal process is executed timely and effectively.
Be a thought leader and trusted advisor to your customers and maintain an effective contact strategy, expanding your sphere of influence across roles, faculties, and departments within each institution.
Gain and maintain deep relevant knowledge of the EdTech industry, our products, and services.
Document and keep track of client activity, notes, and next steps clearly in Salesforce.
Ensure that accurate monthly, quarterly and annual forecasts are provided to your manager
Understand and follow key educational trends and legislation in the territory and use this knowledge to identify opportunities for yourself and the wider team
Most of the client interactions, sales, and work will be done remotely (phone, email, and Zoom). Occasionally there will be clients visits in person, locally or involving travel.
2+ years of sales / account management experience
IT / SaaS experience and / or the education sector. In-depth knowledge of and experience with education institutions is preferred
Bachelor's Degree from an accredited institution
Fluency in English
Curiosity and passion for learning are critical in this role.
No agency submissions
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.