Global Complaints Training Specialist Moen
Smith & Nephew
Arthrocare Coyol, CRI
hace 2 días

Job Description

  • The Complaint Training Specialist develops training documentation for the Global Complaint Organization, including system hierarchy, functional system responsibilities, and technical reports;
  • develops job function tools. They will support the Global Complaint organization and will be responsible for monitoring and metrics reporting, as well as, construct training based on needs analysis.

    Their primary responsibility will be to endure the successful one-to-one training of new starters, as well as, perform refresher training for other colleagues.

    Additionally, the Training Specialist will serve as an LMS administrator providing support of the day-to-day ongoing operations, curriculum processing and management, system usage, analysis, and site administration of the LMS.

    They will perform the duties of a Complaint Specialist when not training.

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