ASSISTANT SME MANAGER
Jabil
Monterrey
hace 1 día

At Jabil, we empower the brands who empower the world it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet.

Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers.

We share common desires with these brands : to make the world a better, safer and cleaner place.

JOB SUMMARY

Lead and administrate the SME organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • To fully understand business requirements, scope of work and ERP knowledge by the assigned functional area.
  • To ensure current business processes are effectively supported by ERP.
  • To ensure the functional requirements are configured with opportunity for future enhancement.
  • To provide ERP training for end users.
  • Analyze process gaps and establish best practice with global team lead.
  • Ensure business processes have no major deviation from Corporate business practice.
  • Ensure functional training materials for end users are properly structured and well delivered in the training sessions.
  • Ensure end users are being training and are prepared for new ERP system.
  • Ensure business scenarios are well evaluated during integration testing with related functional area.
  • Ensure co-ordination of data clean-up and data mapping are effectively validated in the new system.
  • Ensure smooth implementation with no interruption to business towards go-live schedules.
  • Participate in ERP upgrades and co-ordinate global enhancement of ERP.
  • Coordinate necessary revision classes to gear up system knowledge for related end-user.
  • May perform other duties and responsibilities as assigned.
  • KNOWLEDGE REQUIREMENTS

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to operate a personal computer including using a Windows based operating system and related software.
  • Advanced PC skills, including training and knowledge of Jabil’s software packages.
  • Ability to write simple correspondence. Read and understand visual aid.
  • Ability to apply common sense understanding to carry out simple one- or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret graphs.
  • Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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