Account Manager
RTB House
Mexico City, Mexico
hace 5 días

What you will do :

  • develop and manage strategic partnerships to support client s needs;
  • cooperate with the largest brands from the e-commerce market in Mexico ;
  • meet clients face to face regularly to ensure premium customer service;
  • create remarketing strategies in the fashion, marketplace, retail and classifieds industries based on data analysis and your own creativity;
  • Adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
  • respond to customer requests and inquiries in a professional and timely manner;
  • regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
  • take care of customer success and long-term relationship;
  • provide specific information regarding the company’s services and products;
  • assist customers in the process of launching ad campaigns;
  • obtain, review and process orders; ensure timely payments for our services.
  • Requirements :

  • experience (2-3 years) in managing online advertising campaigns for Clients;
  • 5+ years of general work experience;
  • preferably experience working in adtech, advertiser or agency (online area);
  • a bachelor’s degree;
  • highly developed analytical skills;
  • interest in performance marketing / digital marketing / e-commerce;
  • working experience with MS Office Word, Excel, PowerPoint;
  • knowledge of customer support tools and processes;
  • ability to identify and understand customer needs and requirements;
  • Highly developed numerical skills and problem-solving skills;
  • well-developed verbal and written communication skills;
  • multi-tasking, high level of energy, resourcefulness;
  • a high level of motivation and willingness to learn;
  • positive, can-do attitude;
  • fluency in Spanish and English.
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