Consultant Customer Service
Monterrey, Nuevo Leon, MX
hace 4 días


Sutherland is seeking a motivated and passionate person to join us as a Customer Service Agent. We are a group of driven and hard-working individuals.

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

What make us different?

Our workforce has thrived in an environment of diversity of thought, experience, and background. We celebrate our diversity and embrace it whole-heartedly.

There is no place for disrespect. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Customer Service agents in this role get to :

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Overcome existing customer objections to product dissatisfaction, too much product unused, benefits of taking the product, subscription cancellation, cost of products, etc.

We offer you :

  • Direct hiring since day 1 (no outsourcing agency contracts)
  • Fully paid training
  • Competitive salary and growth opportunities, make up to $15,000
  • Performance bonus
  • Food coupons
  • 2 days off (40 hrs shifts)
  • Annual merit increase opportunity
  • Permanent work from home after training
  • Refer a friend bonus opportunity
  • Our most successful candidates will have :

  • High school diploma or GED (might be unfinished)
  • Excellent verbal and communication skills, B1H / B2 English proficiency
  • PC keyboarding skills
  • Call center experience
  • Schedule availability
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