Team Manager - Santa Fe
LOUIS VUITTON
Mexico City, Mexico
hace 3 días

Position

Ensure achievement of team targets on monthly and annual basis

  • Team manager and Development
  • Ensure your team delivers the LV promise to every client, support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer.
  • Client and Business Development

  • Support the team in building long-term Client relationships, leveraging the different clienteling tools
  • Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations
  • Communicate and inspire the team on corporate strategy and relevant business information
  • Proactively provide the country office with product recommendations and qualitative feedback based on local knowledge
  • Put in place action plans to boost business and maximize product performance
  • Selling and Floor Management

  • Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
  • Build and develop Client portfolio
  • Ensure business opportunities are maximized through efficient sales floor management
  • Profile

  • Minimum of 5 years experience in retail sales, hospitality and / or customer services
  • Proficiency in English and ideally in other language
  • Bachelor’s degree (graduated)
  • Perfect grooming - Customer service focused mentality
  • Adaptable and willing to learn
  • Able to work in a fast paced work environment
  • Integrity - Reliable and trustworthy
  • Detail oriented
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