Lead Customer Application Engineer
Monterrey, Nuevo Leon, Mexico
hace 13 días

This will require the engineer to :

  • Analyze data to identify and prioritize top documentation issues causing delay in the order to delivery process
  • Develop a strategy for reducing these issues by clearly defining the problem from a cross-functional perspective and agreeing on the project scope to eliminate
  • Develop a process / format to communicate and capture project requirements between cross-functional teams to ensure clear project definition and deliverables
  • Establish project plans, milestones, and tracking mechanism to ensure projects stay on track
  • Understand bill of material structure and configurator table content / interaction, to develop revised BOMs and logic sheets that can be robustly executed by the configurator team
  • Root cause documentation issues, define robust logic, and update technical documentation (bill of materials / logic sheets) to correct
  • Build expertise and leverage technical experts to ensure utility and standard requirements are maintained when documentation is updated
  • Understand configurator data tables and their interaction and how it relates to the product bill of material structure
  • Utilize this understanding to ensure bill of material documentation and logic are robust when provided and executed properly
  • Test new logic thru a paper-pilot process
  • Leverage the same to ensure ordering systems (Empower) are also tied into the project, implement robustly, and finish on time
  • Throughout the project, clarify questions about technical documentation, facilitate, and connect cross-functional teams to meet project goals
  • Drive cross-functional sign off to ensure robust, on-time implementation
  • Responsible for identifying, scope, lead, and execute projects to reduce documentation discrepancies and logic issues to enable on-time delivery
  • Root cause bill of material and logic issues, modify bill of materials, and logic sheets
  • Facilitate cross-functional interaction, encouraging an environment of collaboration and open dialogue
  • Ensure robust documentation of product, changes, and projects
  • Requirements :

    Bachelor of Science in Mechanical or Electrical Engineering.

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Willingness and ability to travel 10% of the time.

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