About Swiss Re
The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
It anticipates and manages risk from natural catastrophes to climate change, from ageing populations to cyber crime. The Swiss Re Group is organised into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.
Job Purpose :
In this role, you will support the BSC functional leaders to achieve their operational and strategic goals. You will help them to define frameworks and methodologies for standardize approach and ensure the quality of outputs.
Responsible for contributing to the development and implementation of improvements standards withtin the location.
Leading and managing improvement efforts in the location across the value chains
Support BSC Leadership to implement target operating model
Identify cross location topics to improve overall productivity and eliminate waste and conduct improvement projects accordingly
Cooperate with all stakeholders and strive for the best solution for the Swiss Re value chains.
Enable operational leaders in identifying and leading implementation of process improvements
Creates a consistent professional structured approach to process improvement throughout the BSC
Handle and / or support in-house training on CI tools and methodologies and guide employees.
Set up standard work on best practices and update system on identified enhancements.
Review business processes for enhancing effectiveness and benchmark with Industry Best Practice.
Enable processes with set up continuous improvement techniques for performance optimization.
Coaching and guiding unit heads, section heads and team leaders in order to ensure the development and implementation of improvement targets and roadmaps
About You :
Experience in Lean / Continual Improvement or Operational Excellence, Project management, Change management initiatives in Service or Administration area.
Sound knowledge of Lean / Continual Improvement concepts.
Minimum 3-5 years working experience in service providing industry (banking, insurance, IT services etc.) and / or consulting environment
Experience in a management and / or senior expert function of a financial services or re- / insurance business
Excellent stakeholder management and consulting soft skills
Expertise in Lean tools and methods (e.g. 5S, Value Stream Analysis, etc.)
Experience in leading an operation and track record in implementing Lean / Continual Improvement
Project Management and Business Process Improvement experience and skills
Coaching, training and train-the-trainer skills
Technical / Business Administration University degree or MBA
Certification in process improvement (Lean 6S), Project management and Change management (PROSCI) an asset
Excellent command of spoken and written English