Application Engineer
Hexagon Manufacturing Intelligence
Monterrey, Mexico
hace 3 días

An Applications Engineer provides technical sales support for all applications of Hexagon products encompassing metrology, demonstration, functionality, and performance.

In addition, the AE is responsible for performing contract programming tasks and product training. All activities must be performed with a strong customer focus to match or exceed our customer expectations.

Duties and Responsibilities

Sales Support

Provide product demonstrations of our hardware and software to prospective customers.

Effectively communicate benefits of Hexagon's products for complex metrology applications.

Training

Develop, prepare and conduct training classes to customers in machine operations and programming-.

Create training programs and tools to meet customer's needs. Contract Programming

Prepare detailed technical specifications for quotations

Technical Support

Provide technical support to our customers both onsite and by phone

Take a challenging issue from problem statement through to resolution and follow-up.

Engineering

Assist engineering and marketing groups in new product development from inception through release

Learning

Continuous self-training of our technologies and software, as the company launches new releases and products

Activity Tracking & Reporting

Tracking activities in time sheets

Documenting interventions with customers (service reports / work orders)

Submitting weekly expense reports.

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