Perform duties to learn the sales process and provide application specific support at customer locations including troubleshooting and metrology expertise, initial equipment setup, and technical demonstrations of hardware and software products, guided by precedent and working within the limits of established policies.
ESSENTIAL FUNCTIONS :
Travel alongside Account Managers to understand the customer base, product applications, demonstration process and sales cycle.
Establish and maintain credibility as technical subject matter expert and internal technical consultant.
Provide application specific product demonstrations and support throughout the lead generation and sales process.
Set up and test equipment at new customer installations.
Assist customer in implementing customized FARO measurement solutions for customers’ specific processes and parts.
Respond to technical support / assistance inquiries as directed.
Actively seek ways to continuously improve products and services, providing feedback to Product Management
PHYSICAL REQUIREMENTS :
On a regular basis, lifting of average or heavy weight materials over 50 lbs, occasional bending, stooping and upper body & arm rotation, frequent pushing, pulling, sitting, standing and reaching and some climbing.
HIRING REQUIREMENTS :
Desire to move into a full sales role
BS Mechanical Engineering, Aerospace, related Engineering field, or equivalent experience
Excellent understanding of 2D and 3D CAD
Clear oral / written communications
Interpersonal and team skills
Eligible for US employment
Valid Driver’s License & Clean Driving Record
Up to 80% weekday travel
HIRING PREFERENCES :
Sales or Customer Service experience
Technical consulting experience
Metrology and / or imaging applications experience
BEHAVIOR / RELATIONSHIP SKILLS :
Speak and prepare oral and written communication clearly and effectively, fostering open communication, listen to others, and deliver presentations.
Act with integrity, demonstrate adaptability, and develop self through learning and feedback.
Convey a sense of urgency, persistence, and commitment.
Think strategically, analyze issues, use sound judgment, and innovate.
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