Role and Responsibilities
Configuration of Veeva or Patient applications as per various Market needs
Monitoring applications, systems & interfaces
Assist in requirement analysis, effort estimation and solution / technical design for enhancements
Advanced trouble shooting, break fix for issues spanning Veeva or Patient applications and related integrations
Root Cause analysis and e2e resolution
Validation of sales cycle data (both pre and post load) to ensure data sanity in terms of targeting & alignment data in case of VEEVA app
Proactive analysis, validation & working on product issues with SaaS providers such as Veeva, SFDC, others
Essential Skills and experience
Technical hands on experience in SFDC, Apex Data Loader PL / SQL / SoQL Queries Java, MDM, SOA.
Excellent communication and interpersonal skills.
Excellent spoken and written English language skills.
Proactive approach to problem solving.
Able to grasp and understand new technology and concepts
Master’s / Bachelor’s degree or equivalent.
Desirable Skills and experience
Exposure to various Integration Methodologies.
Understanding and hands-on exposure of ETL / Informatica skills.
Good understanding of OS likes Unix / Linux & Shell Scripts.
Knowledge of Web Services & Service Oriented Architecture.
Experience in ServiceNow or Remedy.
Experience working in a shared service environment.
ITIL, Service Management
Experience of Agile methods
Experience of working in Sales & Marketing Portfolio preferably in LifeSciences Industry.
AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.
We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.
We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.