Sales Operations Lead
Fastly
San Francisco, Denver
hace 3 días

What You'll Do

  • Partner with sales leadership to discover opportunities for sales process and methodology improvements while helping them run their business
  • Work closely with other operations team members and the business to further develop metrics, performance indicators, analytics and dashboards to provide performance measurement and drive business performance through deep business insight
  • Lead multi-functional teams to tackle complex and strategic operational business challenges. This includes driving requirements gathering, system testing, training and documentation, and execution for the business
  • Responsible for owning the development of account management’s sales and operations strategy, requires an in-depth understanding of the market and critical evaluation of priorities and execution of operational plans
  • Provide change operational leadership in account management including training and rollout of critical business processes to the sales team
  • Ownership of the creation and delivery of top-quality, audience-appropriate communication
  • Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and industry standards sharing
  • Work with peers in all departments to identify the impact of application changes on systems and processes and how it will impact current reporting
  • Provide front line support for other operational functions including deal desk, contracts & finance to provide account managers support for common business situations
  • What We're Looking For

  • 5-7 years of strong analytical and problem solving experience in a sales operations role, consulting role or a business analyst role
  • Excellent analytical, reporting, data manipulation, dashboard creation, and business intelligence skills with an expertise in Salesforce
  • Interpersonal skills across a multi-level organization - with a validated focus on being able to translate data and metrics into predictable business insight
  • Ability to drive and communicate objectives, design and execute projects, develop and interpret analytics, and interact effectively across all levels of a large multinational organization
  • Skilled at interpreting complex business documents / reports, build and present process documentation and training
  • Detail oriented and highly organized with the ability to prioritize multiple deadlines simultaneously
  • Ability to network and build strong relationships with peers, senior leaders and executives
  • Excellent written and verbal communication skills
  • Startup experience a plus
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