The Expedia Local Expert line of business sells activities and services including theme park tickets, theatre shows, tours, attractions, experiences and ground transfers to consumers before they leave on their trips and / or while they are in destination.
You will be responsible for leading a team responsible for the account management, portfolio optimization including strategy implementation, and planning.
The Senior Destination Manager is responsible for improving revenues to achieve quarterly targets, driving implementation of internal business initiatives, and improving process efficiencies.
What you'll do :
Lead the development and execution of overall market business plans, and ensure Expedia has a long-term business strategy to deepen our position in the assigned market / territory
Lead, manage and develop a team to deliver targets
Secure and maintain attractive rates and inventory
Produce regular reports on partner activity, including weekly / monthly sales and margin reports and ad hoc analyses as needed
Attend industry trade shows as necessary to improve existing supplier relationships and develop promotional ideas
Help to identify, prioritize, and drive operational improvements, such as new categories of supply, improved ticket types, streamlined redemption and accounting processes, etc.
Evangelize the LX business to internal and external partners as a highly transparent and credible leader
Work directly with LX Commercial team to increase conversion rates and revenue in key destinations
Handle multiple challenging and shifting priorities across the portfolio of existing and potential business
Continually coach and provide standard methodologies and recommendations to direct and skip-level reports
Who you are :
Bachelor’s degree required
7 years of professional experience
5+ years of experience and a consistent record of success negotiating, supplier and / or partner relationships
Demonstrated ability to lead cross-functional teams successfully in a fast-paced team environment
Demonstrated success in building and managing relationships, including negotiating agreements
Strong project management skills, including the ability to juggle multiple projects simultaneously, prioritize effectively, and to meet deadlines
Strong analytical, organizational, and communication skills; able to design, prepare, and present business cases, financial reports, and strategic plans independently
Demonstrated ability to work effectively with cross-functional teams and to influence decision makers outside of her / his authority
Strong written and oral communication skills; including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
Travel 25% + as needed to support business objectives.
E-commerce experience preferred
Travel industry experience preferrer
Relationship building - Ought be able to build effective relationships through positive communication, integrity and trust.
Strategy / planning - Understand the needs of the business, anticipating and developing business priorities to meet these.
Build & Maintain Teams- Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves individual, team, and organizational performance
Management of complexity - Is able to work effectively in a complex, diverse, changing environment. Adapts well to and is energized by change.
Customer focused - Works to understand both internal and external customer needs and develop plans to meet them.
Strategy Execution : Develops goals, ideas and initiatives that improve the organization's performance, manage costs, and lead change at all levels.
Drive for Results- Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals;
deriving satisfaction from goal achievement and continuous improvement.
Sales & Negotiation : - Effectively works in a defined market or region, identifying prospective partners, and negotiating successfully in a constructive, consultative, and collaborative manner.
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