Customer Service Opportunities in Cancun
Mexico - Cancun
hace 6 días

Hotelbeds is the world s leading bedbank.

The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-

to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.

Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.

In September 2016, the company became independent under the ownership of Cinven and the Canadian Pension Plan Investment Board (CPPIB).

In June 2017, Tourico Holidays became part of Hotelbeds Group, followed by GTA also joining the company in October of the same year.

The company is headquartered in Palma de Mallorca, Spain.


If you love tourism industry and want to make a change in your career being part of one of the biggest multinational B2B companies worldwide, keep reading.

We are looking for people with the following skills :

  • Passion about travel industry
  • Great customer service and communication skills
  • Proactive, positive and ready to go the extra mile
  • Good level of English
  • Your main responsibilities will be :

  • Enthusiastically engaging each caller, representing Hotelbeds in a highly professional manner
  • Capturing accurate documentation on all call activity in the Back Office system
  • Respond rapidly and accurately to email requests for information
  • Consistently maintaining departmental standards for quality
  • We offer :

  • Employment contract all year long
  • Be part of an International company
  • Employment benefits and offers
  • First step in your career
  • You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider.

    We are looking for people that are ready to ride the wave in this exciting journey.

    As well as an attractive benefits package you will be able to work :

    Within an innovative, engaging and multicultural environment.

    Have the opportunity to build strong and lasting business relationships and friendships from around the world.

    Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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