Req ID : 100023
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a SYSTEMS Administration Specialist Advisor(Wintel- Mexico) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
Install, configure, tune, maintain, and monitor Windows 2003 / 2008 Enterprise server
Provide Windows server administration within an Active Directory environment
Use monitoring tools to oversee multiple Wintel systems operating within a defined support operations area
Troubleshoot Wintel systems with remote technology such as iDRAC and RDP
Collaborate with clients to develop, implement, and review customer relations service improvement programs
Implement core business processes and assist the client with process improvement initiatives
Recommend changes to policies and establish immediate procedures
Ensure that service is delivered on time and within budget by maintaining communication with customer staff and management
Interact with subordinate supervisors, customers, and / or functional peer group managers
Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications
Coordinate hardware and software installations, as well as upgrades
Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning
Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services
Prepare for and prescribe approaches to possible downstream implications
Utilize standard corporate tools to record change and problem activities
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.