Site Reliability Engineer
MSCI
Monterrey, Mexico
hace 13 horas

About MSCI :

For more than 40 years, MSCI’s research-based indexes and analytics have helped the world’s leading investors build and manage better portfolios.

Clients rely on our offerings for deeper insights into the drivers of performance and risk in their portfolios, broad asset class coverage and innovative research.

Our line of products and services includes indexes, analytical models, data, real estate benchmarks and ESG research.

Position overview :

The MSCI Mumbai office is offering an excellent opportunity for a Site Reliability Engineer to join the Performance IT team.

The successful candidate will join a team of software engineers and will report to the Site Reliability Team Lead. The team’s remit is to support our business critical software and to identify and implement software engineering stability improvements.

We are looking for someone with a software engineering background who is an excellent communicator and organizer, proactive and a good problem solver.

This person must be comfortable with working on their own, working with business stakeholders and marshalling other teams to support complex software in a very fast-paced environment.

We use cutting edge software development techniques and technologies, following the best practices of the industry.

Our applications and production processes run 24 / 7, so the successful candidate must be willing to be available and work out of hours and weekends.

Responsibilities :

  • Identify and develop software engineering solutions to stability problems with the business software
  • Develop and enhance first class production tools to monitor and enhance stability
  • Own and manage support incidents end-to-end, working with users and technical stakeholders to communicate and resolve incidents
  • Conduct root cause analysis on incidents, identifying and implementing actions to prevent reoccurrance
  • Work with infrastructure teams to manage and support server maintenance, downtime and testing
  • Build a knowledge database about common queries and solutions, maintain Run Books and other production documentation
  • Execute and co-ordinate production deployments
  • Participate in a 24 / 7 on call rota with the rest of the team
  • Desired Experience and Qualifications :

  • 4+ years of total software engineering experience
  • Excellent communication skills, both verbal and written
  • Experience of working within a test-driven development environment.
  • Strong troubleshooting skills / optimization skills
  • Proven ability to operate under own initiative
  • Proven ability to handle complex situations in a fast-paced environment
  • Proven ability to lead initiatives end-to-end, coordinating others in order to deliver
  • Technical expertise in several of the following technologies
  • Net C#
  • SQL Server BI (SSRS, SSAS, SSIS) solutions
  • OO Development and Design
  • Linux / UNIX systems environment
  • Database development, stored procedures, views and triggers, Java DB coding
  • Multitier java web applications
  • Java
  • Monitoring tools such as Zabbix, NetApp Console
  • Good support, implementation and delivery skills
  • Read log files to identify problems / issues

    Check memory foot prints

    Can identify long running processes on DB, run sql commands to extract meaningful information

    Deploy war / jar files

    At ease with SVN

  • Strong academic background with graduation in a relevant technical field
  • Optional) ITIL Foundation Certified
  • Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.

    To all recruitment agencies : MSCI does not accept unsolicited CVs / Resumes. Please do not forward CVs / Resumes to any MSCI employee, location or website.

    MSCI is not responsible for any fees related to unsolicited CVs / Resumes.

    MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership / union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy / maternity leave), veteran status, or any other characteristic protected by law

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