Represents the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing
Essential Duties & Responsibilities
Develops and maintains QA plans and process routings, which reflect intended / actual activities.
Provides support for all quoting activities by participation in initial process design, development, and implementation phases.
Evaluates and supports inspection processes via inspection aids and instruction guidelines.
Supports all training programs by development and implementation of specialized training sessions for all applicable functions.
Conducts periodic review and maintenance of all documentation files; develops appropriate systems for document storage and access.
Reviews all supplier or customer discrepancies. Coordinates and tracks the corrective / preventative action effort.
Provides trend analysis of defects occurring at the customer, supplier and internally.
Participates in the vendor survey activities as applicable. Drives proactive participation with suppliers and (when possible) aids in their process improvement efforts.
Interfaces with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
Monitors departmental activities and provide technical and logistical guidance / support for the quality engineering staff as applicable.
Interfaces and provide technical support on quality issues with the customer as needed.
Supports and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-
building concepts as necessary as part of the corrective / preventative effort.
Serves as liaison between Jabil Circuit and suppliers or customers on quality related issues
Improves technical support for the quality organization.
Education & Experience Requirements
Bachelor’s degree preferred.
At least two years related experience.