IT Plant Support Engineer
Cognizant
Mexico City, CDMX, Mexico
hace 6 días

Cogniznat is looking for an IT Support Engineer to work in a Manufacturing plant for a client from the Agro Industry.

ADVANCED ENGLISH IS A MUST HAVE.

Main Activities

Work on issues related to Hardware / Operating system for both laptops and desktops.

Work on basic PLC issues (Schneider and Rockwell)

Participation in Project Team outages and provide support

Floor Management parameters

Work on End point compliance

Coordinating and Updating Desktops movement with Asset tracker for maintaining asset.

Minimum 3 years' experience on :

Providing IT support - Laptops / Desktops (End User computing services)

Driving & Monitoring Queue for ticket closure (ServiceNow / Remedy / HP Service Center)

End point compliance (Control parameters AD / AV / SCCM and ET)

Software Harvesting (unauthorized software uninstallation)

Technical support Application software for Desktops / Laptops

Printers and Multifunctional device support

Troubleshoot and resolve issue related to Outlook and Communicator.

Software Installation based on RAMS request raised by end user

To work on-site : Tula, Hidalgo

Employee Status : Full Time Employee

Travel : No

Job Posting : Apr 08 2021

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